Customer service is Trash!!!! Plus you loose connection if you stay on the line for 90 mins.
Boycott of MajicJack
MajicJack boycott details
Boycott Originator
francesricci | Email this userBoycott Title
ITS NOT FREEBoycott Description
THE COMPANY SAYS ITS FREE PLEASE BEWARE THATMAGIC JACK PUTS A HOLD ON THE CREDIT CARD FOR THE
AMOUNT TO BE CHARGED AT THE END OF THE 30 DAYS
IN ACTUAL FACT YOU HAVE ALREADY PAID FOR IT>>>
BECAUSE THE FUNDS ARE HELD BY THE BANK ON THEIR BEHALF
ITS JUST LIKE PAYING FOR IT
ITS NNNNNNNNNNOT FREEEEEEEEEEEEEEEEE
Boycott Demands
THE FUNDS HELD TODAYTHE FUNDS RELEASED TODAY
AND AVAILIBLE FOR MY USE TODAY.
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Total views of this boycott
Company responses
I changed my number for $10.00. I tried paying with my VISA. Website said my transaction was not authorised. I proceeded to pay with my Master card for the same transaction, the transaction was processed and days after I found out that my Visa was also billed. The reps there are useless they keep telling me that I was charged once. My bank is doing an investigation.
I purchased 4 of these MagicJacks over a year ago and after 30 days they all quit working. They said I never paid for one of them even though I did. I was so intent on getting them to work (I had given them as gifts to family members) I told them I would pay the $39.95. I kept adding my charge card information to my website in my account and it would not retain the information. Everytime I went it to my accout the charge card info was gone. I had a lengthy chat online and they couldn't figure out how to fix it. The support is horrible and the items just quit working. I have talked to several people who have told me the same. I apologize if this is the wrong 'boycott' subject but it was the only one I could find close to my issue. Bottom line, DO NOT PURCHASE MAGICJACK!!!
What idiots! MagicJack NEVER said it was free. What they DO say is when you purchase it for $39.95 or whatever, that the first year is free. AFter that it's $20 a year. They are very explicit about this.
You are an idiot to start a boycott over a non-issue.
MajicJack has not responded to this boycott yet.