I bought 5 galaxy s4 from them now they tell me in March they will not be working I paid over $500 for my phone each now they're telling me by March there will only be worth $75 and I will have to trade them in for a new phone that's going to cost around $500 dollars .
Boycott of Cricket Wireless
Cricket Wireless boycott details
Boycott Originator
knorma2883 | Email this userBoycott Title
Cricket Avoiding ResponsibilitiesBoycott Description
I placed money on my phone in which cricket stole because they never placed the minutes on my phone. I call customer service for them to place me on hold forever after I demanded to speak with a supervisor. Of course I had to hang up and call back for Cricket to once again block me from speaking with technical support. That is what I call unprofessional, irresponsible, and quite pathetic. I've never experienced such treatment with a business, maybe my boyfriend, but not a business. No reason why they should not be able to handle simple issues. Blocking paying customers out of technical support; how dare you to even have such a policy. This is day 3 for me and technical support still has me block out. This is the second time that this has happened, and I never received my minutes or my money back.Boycott Demands
Demanding that whatever button is being pushed when you decide to block callers out of technical support be eliminated. As if it ever should have existed! Also demanding that cricket takes on the responsibility of being a reputable company; update your policy, to where "THIS COMPANY SUCKS" is not written all over it.Advertisements
Total views of this boycott
Company responses
I bought a new phone through cricket and I payed insurance on the phone for months and the phone was flashing high voltage and overgeating so I took the phone to cricket to get it replace and they wouldn't replace it. and they are a;most ompossible to get a hold of and when you call the local store it either says the mailbox is full or the number has been changed.
I purchased two phones for my children and when I got them they wouldn't work. I called and even Cricket could not get them to work. I mailed back the phones and cancelled my service but Cricket will not refund my money! The person on the phone (if you can get one after they hang up on you) is rude and doesn't speak clear English.
Do not buy a Cricket smart phone because if you decide to leave their service the expensive smart phone you bought will become useless since Cricket Wirless will not disable their block on it. Your phone will not function with any other wireless service !
Cricket Wireless has not responded to this boycott yet.